1.1: Any information provided through our contact form, email, or social media channels will be used solely to respond to your inquiry and provide related services.

1.2: We aim to respond appropriately based on the information provided and do not use it for any other purpose.

2.1 When contacting us, please provide the following information:

       Name: For identification when responding or handling your inquiry.

       Email address: To reply and communicate with you regarding your inquiry.

*Additional relevant information may be requested depending on your inquiry.

2.2: Depending on the case, Please note that, due to the nature of our services, personal information you provide may be shared with affiliated casinos for affiliate verification and status confirmation purposes.

3.1: We take appropriate measures to protect your information from unauthorized access, loss, leakage, or alteration. However, complete security cannot be guaranteed. We appreciate your understanding of this limitation.

4.1：Except as necessary to comply with legal obligations, your information will not be shared with third parties.

4.2：Determinations regarding legal obligations are made on a case-by-case basis and may require legal advice or approval from affiliated operators.

5.1 We will do our best to respond to inquiries, but reserve the right to decline responses depending on the nature of the inquiry.

5.2: While we offer a contact form for your convenience, please be aware that we do not serve as an intermediary. In cases where we are engaged with multiple parties — such as affiliates, operators, and occasionally players — our involvement is solely to help facilitate clear and constructive communication between those parties. We kindly ask for your understanding in this regard.

5.3：Please be advised that if your inquiry falls outside the scope of our services or pertains to matters solely at the discretion of our partner operators, any support or assistance we may provide does not override or influence the final decision, where in most cases all final decisions remain entirely with the respective operator.

5.4：In cases of excessive contact, repeated inquiries, abusive users, or suspected gambling addiction, or if inquiries violate these terms, we reserve the right to warn affiliated operators and take legal action if necessary.

6.1：We are not responsible for any costs, damages, or liabilities arising from information provided via the contact form or email, or from inquiries made. Use of information and any associated risks are the responsibility of the user.

7.1：We reserve the right not to respond or engage with inquiries containing

• Inappropriate language, threats, or defamatory remarks
• False or harmful information
• Self-serving or fraudulent content
• Requests to redirect to other sites or containing scams
• Dishonest or unsubstantiated inquiries
• Content damaging to the industry’s reputation
• Posts harming individuals’ reputations
• Inquiries about products/services not handled by us
• Consultations about operators not affiliated with us
• Questions regarding the legality of affiliate activities in the industry (Regardless in any region)

8.1：We reserve the right to publish or use inquiries and responses, excluding any personally identifiable information, including those that violate these terms, without user consent.

9.1：We reserve the right to modify these terms without prior notice. We strive to announce any changes on our site, but it remains the user’s responsibility to review the terms before making inquiries.